Shipping & Returns
At INK CARE, we believe exceptional care goes beyond your skin. From the moment you place your order to the moment it arrives, we're committed to making your experience as smooth as possible.
Shipping Information
Where do you ship?
We currently offer shipping within the United States. We hope to expand our shipping options in the future.
How long does shipping take?
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Delivery times vary depending on your location and selected shipping method. Estimated delivery dates will be provided at checkout when available.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Pre-Orders
When will my pre-order ship?
INK CARE is getting ready for its official launch!
Pre-orders will ship once our first production batch is ready. Estimated shipping dates will be communicated before you complete your purchase.
Please note that pre-order shipping dates are estimates and may change due to production or shipping delays.
Returns & Exchanges
Can I return my INK CARE product?
For hygiene and product safety reasons, we cannot accept returns of opened or used skincare products.
If your order arrives damaged, defective, or incorrect, please contact our customer support team within 7 days of delivery so we can review the issue and help find a solution.
What if my package arrives damaged?
We want every INK CARE experience to be a great one. If your product arrives damaged, please contact us with your order number and clear photos of the product and packaging.
Can I cancel my order?
If you need to cancel an order, please contact us as soon as possible. We may be able to cancel it before shipment, but cancellations cannot be guaranteed once processing has begun.
Need Assistance?
We're here to help!
For questions about your order, shipping, or returns, please contact us through the contact form on our website.
INK CARE — Your Skin. Your Art. Our Priority.